FAQ
Answers to the questions our customers ask most often — delivery, payment, allergens, and more.
Frequently Asked Questions
Which areas do you deliver to?
List the neighbourhoods or zones you cover. If a customer is outside your delivery range, mention dine-in or pickup as alternatives.
How long does delivery take?
Set expectations honestly — for example, 30–45 minutes during weekdays and longer on busy weekends.
Which payment methods do you accept?
Mention cash on delivery, card on delivery, online payments, or whichever methods you've enabled at checkout.
Do you have vegetarian / vegan / gluten-free options?
Call out any dishes that suit common dietary preferences and remind customers to mention allergies in the order notes.
Can I order for a large group or event?
Explain how catering or large orders work — phone numbers to call, lead times you need, and any minimum order amounts.